This Privacy Policy explains how Digitackle (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, use our services, read our content, or make a purchase from our website.

1. Information We Collect

We collect different types of personal information depending on how you interact with our website.

a. Information You Provide

When you place an order or contact us, we may collect:

• Name
• Billing and shipping address
• Payment information (processed securely via third-party providers; we do not store full card details)
• Email address
• Phone number

b. Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Browser type and device information
• Time zone
• Pages visited, time spent, and interactions
• Referral sources

c. Cookies and Tracking Technologies

We use cookies, log files, pixels, and similar technologies to:

• Enable website functionality
• Analyze traffic and usage
• Personalize content and advertising

You can manage cookie preferences through your browser settings. Where required by law, we obtain your consent before placing non-essential cookies.

2. Legal Basis for Processing (UK/EU Users)

Under UK GDPR and EU GDPR, we rely on the following legal bases:

• Contractual necessity – to process and deliver your orders
• Legitimate interests – to improve our services and prevent fraud
• Consent – for marketing communications and non-essential cookies
• Legal obligation – to comply with applicable laws

3. How We Use Your Information

We use your personal information to:

• Process transactions and deliver services
• Communicate with you
• Detect and prevent fraud
• Improve website performance and user experience
• Provide marketing and advertising (where permitted by law)

4. Sharing Your Information

We may share your information with:

• Service providers (e.g., payment processors, hosting providers, analytics providers such as Google Analytics)
• Legal authorities where required by law
• Business partners where necessary to deliver services

All third parties are required to handle your data securely and lawfully.

5. International Data Transfers

Your information may be transferred outside your country, including to the United States and other jurisdictions.

Where required, we implement safeguards such as:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions where applicable

6. Your Rights

Depending on your location, you have rights under applicable laws.

UK/EU (GDPR Rights)

Under UK GDPR and EU GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

You also have the right to lodge a complaint with the Information Commissioner’s Office.

United States (CCPA/CPRA)

Under California Consumer Privacy Act, California residents have the right to:

• Know what personal data is collected
• Request deletion
• Opt out of the sale or sharing of personal data
• Non-discrimination for exercising rights

7. Behavioural Advertising

We may use your data to provide targeted advertising.

You can opt out via:

• Browser settings
• Industry opt-out tools (e.g., Digital Advertising Alliance)

8. Data Retention

We retain personal data only as long as necessary:

• To fulfill orders and legal obligations
• For legitimate business purposes

You may request deletion at any time, subject to legal requirements.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Secure servers
• Encryption where applicable
• Restricted access controls

However, no method of transmission over the internet is 100% secure.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect data from children.

11. Do Not Track Signals

We currently do not respond to “Do Not Track” browser signals due to lack of a consistent industry standard.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Updates will be posted on this page.

13. Contact Us

If you have any questions or wish to exercise your rights, contact us:

Email: info@digitackle.com